Privacy Policy

 

Sleekwaysy (hereinafter referred to as “we”) is committed to respecting personal information and maintaining transparent data handling practices. This privacy policy explains how information is collected, used, stored, and protected when you interact with our online store.

1. Policy application scope

This policy applies to all activities conducted through our website, including browsing, placing orders, completing payments, and communicating with customer support. It applies exclusively to services provided through our online store.

2. Information collection methods and cookies

Information may be collected through details you voluntarily provide and through technical methods such as cookies. Cookies are used to ensure stable website operation, maintain page consistency, and support essential browsing functions.

3. Use of information and sharing

Collected information is used for order processing, service delivery, customer communication, and website operation management. Information is not used for purposes beyond these needs and is not shared unnecessarily.

4. Data storage and cookies authorization

Personal information is stored securely and retained only for the period necessary to fulfill its intended purpose. Cookies are used based on user awareness and authorization and are primarily intended to support website functionality and efficiency.

5. User rights

You have the right to request access to your personal information, request correction or deletion, and withdraw previously granted permissions. Requests may be submitted through our official contact channels and will be handled within a reasonable timeframe.

6. Legal basis for data processing (GDPR policy)

Personal data is processed in accordance with GDPR policy principles based on the following legal bases:

• Performance of a contract: processing orders and providing purchased services
• Explicit consent: use for newsletter subscriptions and marketing communications
• Compliance with legal obligations: tax, accounting, and regulatory purposes
• Legitimate interests: improving user experience and preventing fraud

7. Policy updates

This privacy policy may be updated from time to time to reflect operational changes. Updated versions will take effect once published on the website.

8. Contact information

Contact address: 801 North Avenue 51, Los Angeles, CA 90042, United States
Customer service phone: +1 (631) 655-2535
Customer service email: team@sleekwaysy.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (PT)