Purchase and Payment Process

 

Sleekwaysy (hereinafter referred to as “we”) operates exclusively as an online store. This purchase and payment process is designed to explain how orders are created, how payments are completed, and how confirmations are issued, allowing you to understand each step clearly.

1. Browsing and product selection

You may freely browse our online store to view product details, specifications, images, and displayed prices. Products you wish to purchase can be added to the shopping cart for later review.

2. Shopping cart verification

Before proceeding to checkout, you can review the items in your shopping cart, including quantities and selected options. This step allows you to confirm that all order information is accurate.

3. Entering order information

During checkout, you will be asked to provide required information such as delivery details and contact information. Accurate and complete information helps ensure smooth order handling and timely communication.

4. Payment submission

Payments are completed securely using supported bank card payment methods. Once the payment is successfully authorized, the order is formally recorded in our system.

5. Order confirmation notice

After payment is completed, an order confirmation is generated and sent to you. This confirmation includes key order details and serves as a record of your purchase.

6. Order review and processing

Confirmed orders enter an internal review stage to verify order details before preparation begins. This process helps reduce errors and ensures order accuracy.

7. Protection of payment information

We apply reasonable technical and organizational measures to protect payment-related information. Payment data is used solely for transaction completion and necessary order support.

8. Assistance after payment

If you require assistance after completing payment, you may contact us using the details below. Inquiries are handled based on the current status of your order.

9. Contact information

Contact address: 801 North Avenue 51, Los Angeles, CA 90042, United States
Customer service phone: +1 (631) 655-2535
Customer service email: team@sleekwaysy.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(PT)