GDPR Policy

 

Sleekwaysy (hereinafter referred to as “we”) is committed to handling personal information in a transparent, responsible, and secure manner. This GDPR policy explains how personal data is collected, used, stored, and protected when you interact with our online store.

1. Policy applicability

This policy applies to personal information generated through website browsing, order placement, customer communication, and other interactions related to our online services.

2. Information we collect

We may collect information such as names, contact details, order records, payment references, and limited technical data necessary to support website operation and service fulfillment.

3. How information is collected

Information is collected when you voluntarily provide details, complete a purchase, contact our support team, or interact with website functions required for normal operation.

4. Purpose of data use

Personal data is used to process orders, deliver purchased services, respond to inquiries, manage communications, and maintain the stability and performance of the website.

5. Use and sharing of information

We use personal data only within the scope necessary to provide services and support internal operations. Information is not shared beyond what is required to complete order processing and ensure proper service delivery.

6. Data storage and retention

Personal data is stored using appropriate security measures and retained only for the period required to fulfill its intended purpose. Retention duration is determined based on operational needs.

7. Cookies and user awareness

Cookies may be used to support essential website functions, improve navigation, and enhance overall user experience. Cookie usage is based on user awareness during website interaction.

8. User rights

You have the right to request access to your personal data, request correction or deletion, and withdraw previously granted permissions. Requests can be submitted through our contact channels.

9. GDPR policy legal basis

Personal data is processed in accordance with GDPR policy principles, including contract performance for order handling, explicit consent for communications, compliance with operational obligations, and legitimate interests such as service improvement and misuse prevention.

10. Data protection measures

We apply reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, or improper use.

11. Policy updates

This GDPR policy may be updated periodically to reflect operational adjustments or service changes. Updated content will be made available on this page when applicable.

12. Contact information

Contact address: 801 North Avenue 51, Los Angeles, CA 90042, United States
Customer service phone: +1 (631) 655-2535
Customer service email: team@sleekwaysy.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (PT)